# GM Builds on Battery Safety to Ensure Confidence in Chevrolet Volt

- Link: https://greenlivingguy.com/2011/12/gm-battery-safety-confidence-chevrolet-volt/
- Published: 2011-12-14T04:43:27-05:00
- Author: greenlivingguy

**DETROIT – **General Motors announced initiatives for customer satisfaction and
battery safety research to ensure ongoing confidence in the Chevrolet Volt [extended](https://greenlivingguy.com/2015/01/toyota-plugin-hybrid-less-ev-than-the-chevy-volt/)-
range electric vehicle.

The initiatives follow six months of research and testing in the United States with
the National Highway Traffic Safety Administration.  For it’s designed to induce
electric vehicle battery failure after severe crash situations.

The agency advised GM on Friday that it would open a preliminary evaluation of Volt
battery assemblies.  For that’s after NHTSA test results caused electrical fires.
I mean up to three weeks after an initial vehicle New Car Assessment Program side
pole crash test.

Mark Reuss, president, GM North America, said the company would take every precaution.
All to assure the driving public of GM’s commitment to the safety of the Volt being
handled after a severe incident.  Finally and the total satisfaction of everyone
who owned one.

“The Volt is a five-star safety car.  Even though no customer has experienced in
the real world what was identified in this latest testing of post-crash situations.
So we’re taking critical steps to ensure customer satisfaction and safety,” Reuss
said.

![VOLT DRAWING NEW FACES TO CHEVROLET DEALERSHIPS](https://i0.wp.com/greenlivingguy.
com/wp-content/uploads/2014/03/greyvolt.jpg?resize=290%2C184&quality=52&ssl=1)

“Our customers’ peace of mind is too important to us for there to be any concern
or any worry. This technology should inspire confidence and pride, not raise any
concern or doubt.

“The question is about how to deal with the battery days and weeks after a severe
crash, making it a matter of interest not just for the Volt, but for our industry
as we continue to advance the pursuit of electric vehicles.”

# **Senior GM engineering investigation team**

Mary Barra, senior vice president, Global Product Development, said GM had established
a senior engineering team.  All to develop changes to eliminate concern of potential
post-crash electrical fires.  Moreover, and work with industry to ensure appropriate
electric vehicle protocols were in place. Barra said such electrical fires had not
occurred on public roads and NHTSA was not investigating any such potential imminent
failure on the roads.

“GM and the agency’s focus and research continue to be on the performance, handling,
storage and disposal of batteries after a crash or other significant event,” she
said.

“We’re working with NHTSA.  All so we all have an understanding about these risks.
Also and how they can be avoided in the future.  This isn’t just a Volt issue.  
We’re already leading a joint electric vehicle activity with Society of Automotive
Engineers and other automotive companies to address new issues, such as this protocol
of depowering batteries after a severe crash.”

Barra said the team would continue to work closely with NHTSA, suppliers, dealers
and manufacturing teams to initiate any necessary changes as soon as possible.

## **Volt owner loan program**

Reuss said GM would establish a Volt owner satisfaction program.  Any Volt owner
concerned about safety can contact his or her Volt advisor to arrange for a free
GM vehicle loan.  All until resolution of the issue.

“A vehicle loan program of this nature is well beyond the norm for a preliminary
investigation.  Yet it underlines our commitment to the vehicle and its owners,”
he said.  “These steps are the right ones to take regardless of any immediate impact
on our operations.”

Launched in late 2010, the Chevrolet Volt has won more than 30 awards in the United
States and other markets.  The Volt achieved a five-star NCAP overall vehicle score
for safety by the NHTSA and is a Top Safety Pick by the Insurance Institute for 
Highway Safety.  GM carried out more than 1 million test miles in vehicle development.

**_[Source: General Motors Co. (NYSE:GM, TSX: GMM)](https://media.gm.com/content/media/us/en/gm/news.detail.html/content/Pages/news/us/en/2011/Nov/1128_volt.html)_**
and its partners produce vehicles in 30 countries, and the company has leadership
positions in the world’s largest and fastest-growing automotive markets.  GM’s brands
include Chevrolet and Cadillac, as well as Baojun, Buick, GMC, Holden, Isuzu, Jiefang,
Opel, Vauxhall and Wuling. More information on the company and its subsidiaries,
including OnStar, a global leader in vehicle safety, security and information services,
can be found at [http://www.gm.com](https://www.gm.com/).

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 greenlivingguy

 The Green Living Guy, Seth Leitman is an independent power producer, a green living
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